All orders within the continental US ship via US Postal Service Priority mail or UPS Ground. For shipments outside of the continental US, please contact us at shipping@petiteprovence.com as additional shipping charges may apply.
We ship all in-stock orders within 48 working hours. If you need your order to arrive as soon as possible, please let us know by calling us or emailing and we are usually able to accommodate most shipping requests.
Please note: during holiday seasons we may experience slight delays in shipping - we will always do our best to inform you when we cannot ship your order within 48 hours. If you are ordering around the holiday seasons (Thanksgiving, Christmas) or Mothers Day, and require the order to ship immediately please let us know by using the comments field in the checkout process, or calling or emailing us and we will do our best to get those orders our asap.
If your order is not in stock, we will contact you with an estimated shipping time. For partial orders we will contact you to confirm whether or not partial shipping is OK. For special orders, please contact us for details.
An 8.50% tax will be charged to all California residents. Orders shipped outside of California will not incur any sales tax.
$5 Flat Rate Shipping
Our shipping fees are simple - $5 Shipping. On every order.
(applies inside the Continental US. For orders outside the Continental US or for special shipping requests, contact us at info@petiteprovence.com for shipping details)
Order Pickup Option
If you are located in or near the Santa Cruz, California area and would like to pick up your order (and visit our store or showroom!) you can choose this option during checkout and you will not be charged any shipping fee.
Choose from either of our two locations, using the comments field during the checkout process to let us know where you'd like to pick up your order:
Capitola location
506 Bay Avenue
Capitola, CA 95010
Open daily from 10am-6pm.
Westside location
330B Ingalls Street
Santa Cruz, CA 95060
Open Thursdays and Fridays from 11am-3pm.
Please note: We cannot guarantee that the same items you see online are always available or in stock in the store, and therefore cannot guarantee same day pickup. We will let you know when your order is ready to be picked up should you choose this option.
Order Cancellation
Order cancellations must be received before orders ship. Order cancellations are subject to a 20% restocking fee.
For any questions or custom shipping requests please contact us at info@petiteprovence.com, or call us at 1-877-753-2401. |
